Data deletion

Parents and guardians

Ask your centre first: it can correct or delete your records in Talibi. You can also email hello@talibi.ae with your name, your phone number and the centre’s name. We confirm the request with the centre and delete your data within 30 days, except records the law requires the centre to keep, such as tax invoices.

To stop WhatsApp messages from a centre, reply STOP (or إيقاف) to any of its messages.

Centres

The centre owner can email hello@talibi.ae from the owner’s email address to close the account and delete the centre’s data. We confirm by email and delete within 30 days, except records the law requires us to keep.

WhatsApp connection

Disconnecting WhatsApp in Talibi (Settings → WhatsApp) removes Talibi’s access to the centre’s WhatsApp Business Account straight away. Messages already in Talibi stay in the centre’s records until they are deleted as above.

Talibi doesn’t use Facebook to sign people in. Meta’s signup window only gives Talibi access to the centre’s WhatsApp Business Account; the centre can also remove that access in Meta Business settings.

What happens next

We reply by email to confirm the request and again when the deletion is done.